"First Time Fix"

No one likes it but second trips, but second trips to complete the repair, happen.  Everybody hates that!  Dependable Heating and Air is the home of the first time fix.  What that means we make every attempt to ensure is fixed on the first trip.  Think about it, you don’t want to have to wait for the technician to come out a second time because he didn’t have the needed part and neither does he.  Most of the time when a second trip is required the technician simply needed to diagnose the problem and determine the make and model of the hvac system.  If we can know the make and the model of your hvac system as well as the likely problem we will make every attempt to have special parts on the truck the first trip.  While we carry the most common parts on the truck sometimes special parts have to be ordered.  Then a second trip is required which means he has to come back and you may need to take more time off from work or from your busy schedule. Just give us a call at (770) 626-7165 for more information and to schedule your appointment.